VIG companies in Austria

Vienna Insurance Group is represented in Austria by Wiener Städtische, Donau Versicherung and s Versicherung. Although VIG Holding operates out of Austria as an international reinsurer and an insurer in the cross-border corporate business, it is assigned to the "Central Functions" segment.

Vienna Insurance Group's total market share at the end of the 3rd quarter of 2012 was 24.5%, making it the largest insurance group in Austria. It holds first place in both property and casualty insurance with a market share of 21.7%, and life insurance with a market share of 29.3%. VIG holds second place in the area of health insurance.

With a premium volume of approximately EUR 2.3 billion, Wiener Städtische is the largest single company in Vienna Insurance Group. In addition to its home market of Austria, it is also represented by branches in the southern neighbouring countries of Italy and Slovenia. Wiener Städtische is active in property and casualty insurance, as well as life and health insurance. It offers custom-tailored insurance solutions to satisfy every need in private life and in the commercial and corporate customer area.

Together with Wiener Städtische Versicherungsverein, Wiener Städtische drew attention to the great importance of private pension plans in 2012 with its "Encourage Private Provision – Ensure Future Security" initiative. As part of this initiative, Wiener Städtische added 3.5% to the government pension subsidy to increase it to a total of 7.75%, thereby significantly offsetting the 50% reduction of government subsidies in 2012.

At the same time, the Company focused attention more strongly on the necessity for private nursing care provisions, and offered attractive discounts in awareness-raising product campaigns. For example, in 2012 Wiener Städtische provided private nursing care insurance free of charge for one year to all customers who showed high awareness of their responsibility for retirement provisions by taking full advantage of pension plan premium discounts.

Since its formation in 1867, Donau Versicherung has grown to become one of the leading insurance companies in Austria, and is now the fifth largest provider of property and casualty insurance in the country. Donau Versicherung has traditionally focused on the private customer, agricultural and commercial areas. Donau Versicherung also has a branch in Italy. Johanna Stefan has been the head of Donau Versicherung since June 2012. She replaced former Managing Board Chairman Franz Kosyna, who has held the position of Deputy General Manager of Vienna Insurance Group since then.

Donau Versicherung introduced an exceptional business insurance product "BetriebsAllRisk" for small and medium-sized companies in 2012 that offers comprehensive, appropriate coverage for businesses of all sizes. It includes practically all risks that can be covered in the non-life insurance line of business – without explicitly listing them. Anything that is not definitively excluded from the policy is automatically covered. This means that the company has developed a flexible custom-tailored solution based on the motto "As flexible as life" that provides risk management to meet the individual needs of each company.

Donau Versicherung's new website also remains true to the guiding principle of customer- and partner-orientation. The website is better organised and more user-friendly and is also available in a version for mobile devices. Users require only one or two clicks to arrive at the detailed information important to them.

s Versicherung was established in 1985 and is the leading life insurance company in the Austrian market. Its product range includes all forms of private and business pension plans.

In addition to its successful distribution concept of selling insurance products through Erste Bank and Sparkasse branches, s Versicherung also stands out for its customer-oriented product solutions. In recognition of this, the company received the "Recommender 2012" award in the category of "Regional and Special Insurance". The readiness of customers to recommend their bank, insurance company or home loan savings association was measured. The Recommender award is considered the standard for customer loyalty and satisfaction.