Values – the roots that bind

Ever since its origins, the Company has been profitably managed on the basis of ethical values, now deeply rooted in the Vienna Insurance Group. These values are firmly anchored in the vision of the 2007–2010 People Strategy: The corporate behaviour of the Vienna Insurance Group toward its employees, customers and shareholders is guided by honesty and sustainability, leadership in matters large and small, customer satisfaction, diversity and equal opportunity.

Honesty and Integrity – we respect ...

Honesty and sustainability are our top priority. Each of us is personally responsible for maintaining the highest standards of behaviour, based on honesty and sustainability in every aspect of our work.

Customer satisfaction – we deliver ...

We respect our customers, listen to their wishes, and understand their expectations. We strive to provide quality and service that exceeds our customers’ expectations.

Leadership as a company and as individuals – we provide ...

Actions speak louder than words. All of our employees work toward the same goals, as is expected of them. We all lead through our expertise, creativity and teamwork.

People – we value ...

We treat each other with respect and are proud of the considerable benefits brought by a diversity of employees and ideas. In order to continue our success, we need to provide our employees with opportunities for training and development, helping them grow to meet new responsibilities.

Service

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